Legal
This policy explains how Digi Bottles collects, uses, stores, and protects personal information when you browse the site, contact us, or place an order.
Effective date: March 25, 2026
We collect information you provide directly to us, including your name, email address, phone number, delivery details, payment-related references, and any messages you send through our forms or checkout process.
We use your information to process orders, confirm payments, arrange delivery, respond to support requests, improve our store experience, maintain security, and comply with legal or accounting obligations.
Payments may be processed through third-party providers such as Paystack, and accounting data may be synchronized with services such as QuickBooks. We only share the data required to complete payment, fulfilment, bookkeeping, or support operations.
We may use cookies or similar technologies to keep the site functioning, maintain cart state, improve performance, and understand how the store is used. You can manage cookies through your browser settings.
We retain order, customer, and payment records for as long as reasonably necessary for business operations, legal compliance, fraud prevention, and accounting. We take reasonable measures to protect your data, but no online system can be guaranteed completely secure.
You may contact us to request access to, correction of, or deletion of personal data where applicable. For privacy questions, contact Digi Bottles using the details listed below.
Digi Bottles
Wazir House, Third Floor, Moi Avenue, Nairobi Kenya.
0797302609
info@digibottles.com